Customer Reviews
See What Our Customers are Saying
At Guaranteed Brakes, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Guaranteed Brakes to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Guaranteed Brakes:
I would definitely recommend going here they are great and not expensive. They definitely know what they are doing.
Missy Hanson
Neal and the guys at Guaranteed Brakes are great to work with! They work with you on getting you in and accommodating any requests to work with one’s schedule
David Spizzirri
Great people! Honest and helpful. I would give more stars if I could.
Courtney Hamilton
GREAT DEAL, GREAT PEOPLE!! Neil, John and Mike are trustworthy guys. I got my front brakes done for a very reasonable price. ( I paid over double that for my rear brakes at mad hatter). Needless to say, I will be servicing my car here from now on. They also screwed my exhaust shield back into place, no more rattling!! Cant say enough good things about this shop.
Liliana Falcon
I live across the street and my axle broke when I was backing out of my garage this morning. I walked over to ask for help and Jon immediately came to my rescue, diagnosed the issue, and helped me push my car back into my garage. He was also able to repair my car today and gave me a quote and didn’t try to upsell or add additional charges. He even offered to stay a few minutes after closing so I could pick up my car after work. I am so impressed and thankful for his genuine kindness. I would highly recommend taking your business here.
Emily Thomas
Manager Neil is a great guy My car was completely done for and spending money on repairs would have just been pointless. Neil totally could have sold me on repairs and I would not have known better. But Neil was completely honest with me and told me that the car was done for and I should just buy a new car instead of spending money on repairs and he didn’t even charge me for the inspection which was very nice of him. I took my car to a different mechanic a couple weeks before this, and that mechanic sold me $900 of repairs. On my car that is completely done for. So I’m pretty frustrated about that, it goes to show that some mechanics will definitely try to screw you over. So I really appreciate that Neil was honest with me, and I think in a long-term that will help his business much more than selling people on repairs that they should not get. Very trustworthy business and I will recommend this place to anyone that I know who needs car repairs. Neil also said that he will inspect a used car if you were thinking about buying a used car for $50. So if you are buying a used car, I would highly recommend that you take it to this place and ask for an inspection because you know that you will get an honest answer.
Will Griner
Great, fast service. Knowledgeable and fair. Reasonable price and professional. Manager, Neil, was informative and fixed exactly what I needed. I will return.
just me
Neil and his crew are very knowledgeable and helpful. They have worked on my family’s cars for awhile now and it the only place I go now
Jamie Miller
They are so honest! And their prices are fair! It is awesome to go somewhere you can trust not to rip you off, because there are lots who will!
Terri Sullinger
Jon R., John S., & Mike were so awesome to work with! They were kind & caring, & did a GREAT job with the brakes on my car. Honest, straightforward, & full of integrity! I definitely recommend this place to have work done on your vehicle!
Rjuwns
Highly recommend this place, Fair, honest, trustworthy. I can't say enough good things about Neil and John at Guaranteed Brakes! Their customer service is top-notch — friendly, honest, and genuinely helpful. From the moment I walked in, they took the time to explain everything clearly and made sure I was comfortable with the work being done. No pressure, no upselling — just straightforward, professional service. They went above and beyond to make sure my car was safe and running smoothly. It’s rare to find mechanics this trustworthy and dedicated. Highly recommend them to anyone looking for reliable auto service!
Don Woods
Neil & the staff are amazing! Very skilled & super, super friendly! Only place I go!
Paige Scalice
They have worked on my car twice, and done great both times, done well and timely. I definitely recommend.
Jack O'Hegarty
They fixed my car. Did good work for a fair price. Was fast too. Thank you.
Saul Falcone
I highly recommended Guaranteed Brakes. Their customer service is amazing and they truly go above and beyond to fix any issue you come to them with. And as a young female, I feel like this has been the only place I can take my car to that won’t try to scam or upsell me. Everyone there is so kind and helpful and I cannot recommend them enough!
Emily Eckert
Very knowledgeable great place to get your vehicle checked. Did a full front end and alignment got me back on road ASAP
jamaal bruce
Neil is honest and straight forward with whatever our family vehicles need. We live a ways away but we will always bring our cars to Guaranteed Brakes because of their quality service and advice.
Echo Plex
The name says it all. Best Brake service in the city. The guys down there are friendly, knowledgeable, and most of all honest. They saved me a bunch of money when they very easily could have upsold me on parts. Not to mention they are efficient. I had my vehicle back same day, with no appointment set. You won’t regret taking your vehicle here. Guaranteed.
Alex Howell
Ok so all the reviews here are not fake, I thought something was wrong with my brakes because I was told at some other place that something is wrong with it. Thankfully there’s a honest man that runs this place, he told me it’s an alignment problem! He was honest and got my car fixed very fast! Thank you! I’ll be here again
Muhammed ibraheem
For almost a week my car was squealing horrible and I thought the worst of the worst for my little work car. I called this business near my house to get a quote on breaks and the quote was unbeatable. They were also able to get me in first thing on a Saturday morning. They had my vehicle ready within a couple hours and so personable to work with. I have never felt so good from picking up my vehicle from a mechanic shop. This is my go to and my recommendation for anyone else needing any services really!! John was super friendly, extremely understanding, and definitely a great asset to this business! Thank you so much for getting me back on the road!
Mikayla J
My car's brakes have been screeching hard for a week or so. I could not find time to get my car in to get replacements, but I lucked out! I called on Friday, and the gentleman said I could get my car in early Saturday morning then he could get it back to me that afternoon. I dropped my car off, and the gentleman already had notes! About an hour later, I got a call, and he said only my rear brakes and rotors needed to be replaced, and he had a REALLY good price. I was super happy. My brakes came with a lifetime warranty, so I would just need to pay for rotor pads going forward. I was super pleased. We even chatted it up a bit in the shop. He told me about all the car services he has worked out with neighboring shops. It was a pleasant experience, and I'll definitely be going back. I'll be recommending this spot to all my friends. Car washes are generally included, and I DIDN'T EVEN KNOW THAT! Sure, it's a small thing, but it's definitely the extra mile. I can't remember the gent's name, but it's on my receipt. My car is too far away from me right now to go grab it. I'll update you later on.
Mike Allenheim
They don’t only do brakes. Neil the manager was great in helping me find out what my car needed. Everyone in the shop was friendly and made me feel respected as a customer.
Steven Kudlacek
Neil was able to talk me through all the potential problems with the car and set me on a plan to correcting them.
Dan Shooey
Great shop! Fast, friendly, and fair. I was in from out of town and my steel brake line blew. They got me back on the road before any other shop in Omaha was even able to consider getting me in. Wonderful staff and very professional.
Luke Taylor
Despite the shop name. They do much more than brakes and the guys are always respectful and willing to help anyway they can.
Pat Vajgrt
Amazing work! They fixed my muffler for me for super cheap! So glad I used them!
Joslyn Kirkpatrick
Take your car here! They are professional, reasonable, quick, and kind.
Anne Shiffermiller
They were nice enough to service my car on extremely short notice and got the job done super fast. Would highly recommend.
William Sotello
Manager Neil was very professional. They showed me exactly what needed to be replaced. Did not try to upsell me on a bunch of stuff I didn't need. I was in and out within 2 hours. Very good guys. Would highly recommend going here for a brake job
Steven H (Big Tiny or Tiny)
I needed an alignment and they got me in the next day which was awesome. Beyond that though, the service and professionalism was beyond anything I’ve ever experienced with a mechanic. Whoever was behind the desk was nice, helped me out and really genuinely cared about taking care of my car and fixing what was wrong. I couldn’t recommend this place enough and I won’t use any other mechanic in the future except this place.
Collin Wederquist
I was here doing some lighting work for these guys today. In between cars a couple of the guys were helping a homeless man fix his bicycle right next to the garage. It was a very hot day and when I finished my work they sent me off with a couple popsicles. Great guys here and from their other reviews it seems like they also do great work.
Jason Burns
Amazing amazing service. They accomodated me inspite of their busy schedule. Very professional and nice. Experts in their field. Highly recommended!
Samih Khauli
Thank You Neil Joe and Mike Superb mechanics Great work Fixed all my vehicle problems in a timely manner Very professional As a woman I got excellent service Will definitely use them for my oil changed and all my car repairs Thank You Thank You
Donna Janecek
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What Our Customers Are Saying
This is the best shop I've ever done business with.
Omaha, NE
I would definitely recommend going here they are great and not expensive. They definitely know what they are doing.
Omaha, NE
Neal and the guys at Guaranteed Brakes are great to work with! They work with you on getting you in and accommodating any requests to work with one’s schedule
Omaha, NE
Great people! Honest and helpful. I would give more stars if I could.
Omaha, NE
